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What we install

Stoves & Fires

Log burners, electric fires, media wall fires and outdoor fires — supplied and fitted entirely in-house.

Log Burners

Genuine character, built to last.

A log burner brings real warmth and a natural focal point to any room — it's one of our most requested installations. We handle the full job: rebuilding the fireplace where needed, fitting the flue liner, sweeping the chimney and carrying out the smoke test.

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Log burner installation
Electric fire installation
Electric Fires

All the ambience, none of the flue.

Electric fires give you flexible heating and genuine ambience without the need for a chimney — perfect for cosy nights in, or simply the look of a fire in summer. Many models come with colour-change flame effects and app control, so you can adjust the flame and heat from your phone. We supply ranges including the Vision E-line collection — from the compact XF1 Alden inset fire to freestanding stoves like the Horizon and Harvard.

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App control example for an electric fire
A nice touch

Control it from your phone.

Many of the electric fires we fit can be controlled from an app — flame colour, brightness and heat, all adjustable without leaving the sofa. We'll talk you through which models offer this when you come in for a quote.

Media Wall Fires

Modern warmth, built right in.

A media wall fire is a sleek, built-in centrepiece — all the warmth of a fire without the clutter of a traditional chimney breast. A popular choice for a modern living room.

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Media wall fire installation
Outdoor fire installation
Outdoor Fires

Bring the garden to life after dark.

Fire bowls and firepits that bring light and warmth to the garden long after the sun's gone down — a great way to make more of an outdoor space.

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Mantels & Surrounds

The frame matters as much as the fire.

We supply mantels and surrounds from the Penman Collection, including natural stone and cast iron designs. The Palmerston, for example, is a 48" or 54" cast iron mantel with an oversized top and curved sculpted profile — equally at home with a cast iron insert or a stove.

Download the Penman brochure
Palmerston cast iron mantel
Stove spares and replacement glass
Stove Spares & Replacement Glass

Keeping stoves burning, not just fitting new ones.

We stock spares for all models of stove — replacement stove glass, rope seals, fire bricks, grates, baffle plates, handles and other assorted parts. Direct post is available with same-day or next-day delivery. Not sure which part you need? Send us a photo of your stove and its make/model and we'll help identify the right one.

Ask about a part
Browse the full ranges

Brochures & price lists.

Full catalogues from two of the ranges we supply — have a look through before you visit the showroom.

Vision E-line Collection

Electric stoves, inset fires and suites — 2026/27 range, with full pricing.

Download PDF instead (5.6 MB) ›

Penman Collection

Mantels, stoves, cast iron inserts, chambers, hearths and beams — 2026/27 range.

Download PDF instead (18 MB) ›
Brochure

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Also available

Not just new installations.

01

Flue liner installation

We install all types of flue liners — whether it's part of a full stove installation or a standalone job.

02

Servicing & certification

Existing stove — ours or someone else's? We offer full servicing and certification to keep it safe and compliant.

03

Reclaimed & refurbished stoves

We keep a large range of reclaimed and refurbished stoves in stock — many in like-new condition, at a fraction of the price of buying new. Ask in the showroom or get in touch for current availability.

04

Free old-stove collection

Got an old stove to get rid of? We'll collect it for free — no van to hire, no mess. It's also included at no extra cost when we fit your new stove. Find out more ›

Spread the cost

Finance available on every installation.

We work with Ideal4Finance so you can spread the cost of your new fireplace, subject to status.

PHOENIX FIRES NW LTD is an Introducer Appointed Representative of Ideal Sales Solutions Ltd, t/a Ideal4Finance. Ideal Sales Solutions Ltd is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and the term.

Ready to talk fireplaces?

Call the showroom or send an enquiry — we'll put together a bespoke, no-pressure quote.

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