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Frequently Asked Questions
Common questions about installations, finance and what's included.
Common questions about installations, finance and what's included.
Full supply and installation, handled entirely by our own in-house team — no subcontractors passed in halfway through the job.
Yes. Every stove, flue and oil appliance installation is carried out and signed off by registered engineers.
We rebuild the fireplace where needed, fit the flue liner, sweep the chimney and carry out the smoke test — everything required to get your fire signed off and ready to use.
Yes, finance is available through our partner, Ideal4Finance, subject to status and credit checks. Use the calculator on our Stoves & Fires page or get in touch to apply.
We do — alongside traditional log burners and electric fires, we design and fit media wall fires and outdoor fire bowls and firepits.
Yes — we install all types of flue liners, whether or not it's part of a full stove installation.
Yes, we offer full servicing and certification for existing stoves, even ones we didn't originally install.
We keep a large range of reclaimed stoves in stock, often at huge discounts — ask in the showroom or get in touch for current availability.